ANALISIS TECHNOLOGY ACCEPTANCE MODEL (TAM) SISTEM INFORMASI AKADEMIK (SIAKAD) INSTITUT TEKNOLOGI DAN BISNIS BANTEN

Authors

  • Khabi Bunajjar Institut Teknolgi Dan Bisnis Banten
  • Toni Fathoni Institut Teknolgi Dan Bisnis Banten
  • Nastiti Tri Permatasari Institut Teknolgi Dan Bisnis Banten

Keywords:

SIAKAD, Technology Acceptance Model (TAM)

Abstract

This study analyzes the influence of Perceived Ease of Use, Perceived Usefulness, and System Security on User Satisfaction with the Academic Information System (SIAKAD) at the Institut Teknologi dan Bisnis Banten. Using a quantitative approach with a Likert-scale questionnaire (1–5), the results show average scores of 4.05, 4.12, 3.45, and 3.78 for each variable, respectively. The regression model Y=0.322X1+0.284X2+0.301X3+eY = 0.322X_1 + 0.284X_2 + 0.301X_3 + eY=0.322X1​+0.284X2​+0.301X3​+e obtained an R² value of 0.612, indicating that 61.2% of user satisfaction variation is explained by the three independent variables. Both t-test and F-test results show positive and significant effects (p < 0.05). The findings confirm that ease of use, usefulness, and system security significantly improve student satisfaction. This study extends the Technology Acceptance Model (TAM) by adding security as an external factor and recommends enhancing system stability, data protection, and digital infrastructure to increase user trust and satisfaction.

References

adha, Rizki, Nastiti Tri Permatasari, Saeful Anwar, Dede Rizal, And Andri Kusuma. 2025. “Digitalisasi Umkm : Pelatihan Penggunaan Aplikasi Penjualan Online Dan Strategi Promosi Di Media Sosial Desa Sindangmandi.” Jurnal Medika 4(4):999–1002.

Adha, Rizki, Nastiti Tri Permatasari, Muhammad Mudzakkir, And Institut Teknologi. 2024. “Pelatihan Digital Marketing , Penerapan Digital Marketing Pada Pemasaran Lembaga Pendidikan Pondok Pesantren.” Jurnal Pengabdian Masyarakat Bangsa 2(1):65–69.

Ambiya, Utari Nur, Muhammad Taufiq, And Sulidar Fitri. 2021. “Analisis Penerimaan Mahasiswa Terhadap Sistem Informasi Akademik ( Siakad ) Umtas Dengan Technology Acceptance Model ( Tam ).” Jurnal Produktif 5(2):473–80.

Febrian, Habil. 2023. “Analisis Penggunaan Berkelanjutan Digital Banking Dengan Fitur Layanan Sebagai Variabel Moderasi Pada Nasabah.” Jurnal Ilmiah Ekonomi Islam 9(02):2135–45.

Fitriastuti, Fatsyahrina, Annisa Eka Putri, And Annisa Kautsar Sunardi. 2024. “Analisis Website Siakad Universitas Janabadra Menggunakan Metode Uat.” Jtsi 5(1):276–85.

Hami, Aidah, Dyah Anggraini, And Universitas Gunadarma. 2022. “Kualitas Layanan Sistem Informasi Akademik (Siakad) Terhadap Kepuasan Mahasiswa Sebagai Pengguna.” Jurnal Informasi Dan Komputer Vol: (1):121–29.

Iskandar, Joko. 2022. “Analisis Penerimaan Sistem Informasi Akademik Universitas Bhinneka Pgri Menggunakan Integrasi Model Tpb Dan Tam.” Jipi (Jurnal Ilmiah Penelitian Dan Pembelajaran Informatika) 07:254–63.

Khudori, Ahsanun Naseh, Risqy Siwi Pradini, And Nindynar Rikatsih. 2024. “Evaluation Of Siakad Itsk Rs Dr . Soepraoen Using Technology Acceptance Model.” Jesica: Journal Of Enhanced Studies In Informatics And Computer Applications 1(1):6–11.

Marhaeni. 2025. “Akademik Kampus Istn Dengan Pendekatan Technology Acceptance Model ( Tam ).” Jurnal Teknologi Informasi Mura 5:32–40.

Permatasari, Nastiti Tri. 2020. “Perancangan Dashboard It Strategy Planning Dan Architecture Dengan.” Journal Of Computer Science And Information Systems 2:165–74.

Permatsari, Nasiti Tri, Rizki Adha, And Saeful Anwar. 2024. “Pelatihan Pemasaran Digital Produk Usaha Mikro Kecil Dan Menengah ( Umkm ).” Jurnal Pengabdian Sosial 1(5):298–301.

Sulfiani, Besse, And Nurshafika Dewi. 2024. “Pengaruh Kualitas Sistem Informasi Akademik ( Siakad ) Terhadap Kepuasan Mahasiswa.” Journal Of Social And Scientific Education, 1(3):119–28.

Susanti, Tri. 2022. “Ntegrasi Tam Dan Servqual Untuk Melihat Penerimaan Teknologi Siakad Pada Sekolah Tinggi Teknologi Pagar Alam.” Jurnal Teknologi Informasi Mura 14(2):112–22.

Utomo, Nur Fadli. 2023. “Analisis Faktor-Faktor Penerimaan Siakad Cloud Menggunakan Technology Acceptance Model ( Tam ).” Jurnal Teknik Informatika Dan Sistem Informasi 10(1):834–45.

Wahyudi, Riza. 2015. “Pengaruh Kualitas Sistem, Informasi Dan Pelayanan Siakad Terhadap Kepuasan Mahasiswa.” Jurnal Administrasi Bisnis 23(2):28–39.

Yanti, Sur. 2018. “Analisis Faktor-Faktor Penerimaan Dan Niat Keberlanjutan Penggunaan Portal Akademik Siakad Stmik Akakom Menggunakan Tam Serta Model Delone Dan Mclean.” Jurnal Informatika Dan Komputer 3(1):37–45.

Downloads

Published

2025-11-17

Issue

Vol. 3 No. 8 (2025): Jurnal Komunikasi

Section

Articles

License

Copyright (c) 2025 Jurnal Komunikasi

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.